dcblogs writes: Nicholas Carr, who stirred up the tech world with his 2003 essay, IT Doesn't Matter in the Harvard Business Review, has published a new book, The Glass Cage, Automation and Us, that looks at the impact of automation of higher-level jobs. It examines the possibility that businesses are moving too quickly to automate white collar jobs. It also argues that the software profession's push to "to ease the strain of thinking is taking a toll on their own [developer] skills." In an interview, Carr was asked if software developers are becoming less capable. He said, "I think in many cases they are. Not in all cases. We see concerns — this is the kind of tricky balancing act that we always have to engage in when we automate — and the question is: Is the automation pushing people up to higher level of skills or is it turning them into machine operators or computer operators — people who end up de-skilled by the process and have less interesting work? I certainly think we see it in software programming itself. If you can look to integrated development environments, other automated tools, to automate tasks that you have already mastered, and that have thus become routine to you that can free up your time, [that] frees up your mental energy to think about harder problems. On the other hand, if we use automation to simply replace hard work, and therefore prevent you from fully mastering various levels of skills, it can actually have the opposite effect. Instead of lifting you up, it can establish a ceiling above which your mastery can't go because you're simply not practicing the fundamental skills that are required as kind of a baseline to jump to the next level."
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