I bought my PC in May 2009. It all went well until last month when suddenly
Windows Vista (TM)
Build 6002
This copy of Windows is not Genuine
Appeared in the lower right corner just above the toolbar and need to be activate.
I try to activate it but the product key is invalid.
Please help how to resolve this problem I only got few more days to activate my Vista.____________________________________________________________________
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PFR9Q-2DKGJ-RR4TD
Windows Product Key Hash: 8ocFgCygpLMaZC9mAUHwwIZwvcM=
Windows Product ID: 89578-OEM-7332157-00174
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {1E81A905-0310-4E45-87B2-1CE605316E61}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130308-1436
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E81A905-0310-4E45-87B2-1CE605316E61}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RR4TD</PKey><PID>89578-OEM-7332157-00174</PID><PIDType>2</PIDType><SID>S-1-5-21-697370103-4290465528-2467715305</SID><SYSTEM><Manufacturer>Gigabyte
Technology Co., Ltd.</Manufacturer><Model>EP43T-UD3L</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20090521000000.000000+000</Date></BIOS><HWID>40313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay
Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>C04F9F92BBA0586</Val><Hash>FGfgfmZWAaneRJjDLBTz9+Nw/qY=</Hash><Pid>89388-707-8217811-65025</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500174-02-1033-6002.0000-1372013
Installation ID: 014043315211274492256843814540350812290845330980701483
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RR4TD
License Status: Initial grace period
Time remaining: 5040 minute(s) (3 day(s))
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAQABAAAAAgABAAEA6GFoxSj0mLIMNeS/hDRGvOJfIPcmP/L0ZPM6P6xWTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC GBT
GBTUACPI
FACP GBT
GBTUACPI
HPET GBT
GBTUACPI
MCFG GBT
GBTUACPI
EUDS GBT
TAMG GBT
GBT B0
SSDT PmRef
CpuPm
After running for a few years now with no recent hardware changes I started getting this error message. I have already checked software licensing services and it is set to automatic. If I attempt to start the service, I get
"windows could not start the Software Licensing service on Local Computer. Error 9xd0000022: 0xd0000022"
If I attempt to start the service as an admin from the cmd prompt, I get:
The Software licensing service is starting.
The Software Licensing service could not be started.
A system error has occurred
System error 34 has occurred.
The wrong diskette is in the drive.
Insert *** <Volume Serial Number: ***> into drive ***.
Here is the MGAD report
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {CD696E96-AC7F-4DCE-9544-CED5DA377BA5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.130104-1437
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mom's Stuff\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD696E96-AC7F-4DCE-9544-CED5DA377BA5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3700129500-4206687736-2709186519</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NC896AA-ABA
a6863w</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20090213000000.000000+000</Date></BIOS><HWID>61313507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAwABAAAAAgABAAEA7r4WfgKktnQQM+CGuvGi7PL04I8A58DorFbWxw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC HPQOEM
SLIC-CPC
FACP HPQOEM
SLIC-CPC
HPET HPQOEM
SLIC-CPC
MCFG HPQOEM
SLIC-CPC
SSDT HPQOEM
SLIC-CPC
SLIC HPQOEM
SLIC-CPC
I've had this computer for 5 years now and suddenly it says my Windows is not genuine. My background is completely black and my computer keeps giving me alerts to activate Windows. There is no error code on the screen. On the bottom right of my screen it says:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuine
I talked to a Windows representative who validated that my Windows is genuine and that some repairs need to be made. He referred me to this help reference.
I ran a Diagnostic Tool Report and these are the results:
Diagnostic Report (1.9.0027.0):
Here is what the diagnostic tool came back with
Validation Status: Invalid License
Validation Code: 50
Product Key: *****-*****-9364X-37XGX-24W6P
product key hash: aA067NOL80NWIZ94L6hWVdZmoIo=
Product Id: 89580-OEM-7332132-00141
Product Id Type:2-OEM-SLP
Windows OS version: 6.0.6000.2.00010100.0.0.001
Id: {8CBC1002-3IDE-49A4-B2F3-721530A-22198}(3)
Administrator: no
Test cab ox0
Wga Version Registered,1.9.4.2.0
Signed by Microsoft
Product Name: Windows Vista (TM) Ultimate
Archetecture and Build: oxoooooooo 6.000 Vista.gdr.100218-0019
TTs.error: N/A
It should have been able to go through windows genuine valadation with no problems. Can anyone please help me understand why i got screwed by windows update;And how can I resolve this without spending butloads of money. Your imput would be appreciated,
Thanks Steven Johnson
Hi
i have the key from a built-in Windows vista 32 bit but when i used 64 bit installer it says the key is already in used. i cant stop thinking of the key might used by other person without my knowledge, or simply because the key is limited to 32 bit? Any assist in here is so much appreciated.
Thanks in advance.
Hello,
After a reinstallation of vista the product key is not accepted. I have the product key.
See diagnostic report below
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V92KD-6CT89-4VB82
Windows Product Key Hash: gcZI4eiAGvaLIU74w55o23AXoZg=
Windows Product ID: 89578-342-5621815-71148
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {2704BD1E-F877-40EC-86C0-08509FBEC2F6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2704BD1E-F877-40EC-86C0-08509FBEC2F6}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4VB82</PKey><PID>89578-342-5621815-71148</PID><PIDType>5</PIDType><SID>S-1-5-21-2777879494-3656787492-379711075</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire
8930</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20100316000000.000000+000</Date></BIOS><HWID>35333507018400F8</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa,
normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Programlicenstjänstens version: 6.0.6000.16509
Namn: Windows(TM) Vista, HomePremium edition
Beskrivning: Windows Operating System - Vista, RETAIL channel
Aktiverings-ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utökat produkt-ID: 89578-00142-342-562181-00-1053-6000.0000-1292013
Installations-ID: 001986295180296235045962151385455122351161804870900531
URL till processorcertifikatet:
http://go.microsoft.com/fwlink/?LinkId=57201
URL till datorcertifikatet:
http://go.microsoft.com/fwlink/?LinkId=57203
URL till användningslicensen:
http://go.microsoft.com/fwlink/?LinkId=57205
URL till produktnyckelcertifikat:
http://go.microsoft.com/fwlink/?LinkId=57204
Ofullständig produktnyckel: 4VB82
Licenstillstånd: Olicensierad
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAQACAAAAAwABAAEAeqhIqXB8GoZ6f7rjorXy9Nab4OlM1PrFrFZGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Cannit validate windows vista ultimate 32 bit when running in a VMWare virtual machine on Windows 8 64 bit.
The windows vista ultimate is an upgrade version.
Here is the diagnostic info:
Diagnostic Report (1.9.0027.0):Bob Alston
NEED A FIX IT ERROR PROGRAM TO DELETE ALL ERRORS FOR THE WINDOWS VISTA HOME PREMIUM OS. YOU DO NOT SUPPORT IT, WHY, WHY IT IS YOUR SYISTEM OS AND IT SHOULD HAVE A SERVICE PROGRAM FOR THE OS SYSTEM. LET ME KNOW
OR DOWNLOAD PROGRAM TO:
guyread@cox.net
Hi,
My laptop has started showing the above error message and has a black desktop.
Below is the diagnostic report.
Please tell me how to fix it.
Thanks,
Dave
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {6F665C79-9BAA-4422-A8D4-89DD6624C7DE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130104-1437
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6001.18000
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F665C79-9BAA-4422-A8D4-89DD6624C7DE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3138606456-2543161589-3003484541</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>MM061 </Model></SYSTEM><BIOS><Manufacturer>Dell
Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070205000000.000000+000</Date></BIOS><HWID>9B333507018400FE</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07
</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BAAB97088CD3500</Val><Hash>btk4rmQ1BYRLfD2SqRMskqvchd4=</Hash><Pid>73931-640-1009371-57109</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11"
Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABQABAAEAAQACAAAAAwABAAEAJJTYcPrhWFBy8jZ2jNDqTmAkOIvy9IwUsbz8PMSHrFb0SA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M07
FACP DELL M07
HPET DELL M07
BOOT DELL M07
MCFG DELL M07
SLIC DELL M07
SSDT PmRef CpuPm
I wanted to uninstall Symantec antivirus on our Vista home premium laptop because of the incompatability problem documented already.
However, coming up in safe mode, when I tried to uninstall (via control panel), I got the dialog box with the message: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Not sure what to try next. Any suggestions?
I had to set my Dell back to factory settings and now I can't use the Office Home and Student 2007 program that was on the computer. I tried the 'key' that is on the computer case and the one that is on the disc cover. How do I get the program(s) to work? I tried using the disc to 'repair' the problem but it still requires a key to even open the programs. Please help!
I have a production server that I can't login cause it says that "a change not authorized was performed in windows" (something like that, due to windows is in spanish and i'm trying to translate)......so, I'm worried a lot cause I have a database with tables with more than 200 million entries......
Thanks in advance, I'd hope to have a quick resolution cause I think I'm not going to sleep until the problem it's fixed :)
so, here is my Diagnostic Report......
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: N/A, hr=0xc004d401
Windows Product Key Hash: N/A, hr=0xc004d401
Windows Product ID: 55041-091-3080575-76741
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.0.6001.2.00030110.1.0.000
ID: {72122012-0634-4287-8282-A41CE33B0F9F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Server (R) 2008 Standard
Architecture: 0x00000009
Build lab: 6001.longhorn_rtm.080118-1840
TTS Error: K:20130419144300820-M:20130419081802448-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: 159.16.10.29:80
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Disabled
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\linkinfo.dll[Hr = 0x80070002]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{72122012-0634-4287-8282-A41CE33B0F9F}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00030110.1.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-091-3080575-76741</PID><PIDType>6</PIDType><SID>S-1-5-21-2605533804-3708011536-1820389411</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>PowerEdge T710</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>6.1.0</Version><SMBIOSVersion major="2" minor="6"/><Date>20111018000000.000000+000</Date></BIOS><HWID>66333507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora
estándar central (México)(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>PE_SC3
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65604</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12"
Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App
Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: U1BMRwEAAAAAAQAACAAAAJ/mQAIAAAAAYWECAAD4//+70fJRAD3OARhy9171jCizkdIEkQaJZ65FSW5keLbhNHlKUnoA193XyQqvgZM384/w5mtb7s1t8Cd7IPmIgITKmLNv1wD2WLZ7daan7bdr7VxYdQ1BZScx4DkkCd2V0+w0qMw9NW1lJIqaMVS50xsGhTiu2v3HTjLlzsauw1rN6YPtvvhlgmsOgBe4wEVRYcHWzat6M07q88GxBpop0WwiuBXa5HXuzs1OU5kpI4Km83cHZMn5BmY2HdKPD8tNYkwP34K9Ekif+jOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=
Licensing Data-->
N/A, hr = 0x80070718
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAIAAgABAAEAAgAAAAAABAABAAEAhFH0uncWGnaqDHTmAkdYppSr8vT28GC71EioLIIo
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL PE_SC3
FACP DELL PE_SC3
SRAT DELL PE_SC3
HPET DELL PE_SC3
MCFG DELL PE_SC3
SPCR DELL PE_SC3
DM__ DELL PE_SC3
WD__ DELL PE_SC3
SLIC DELL PE_SC3
ERST DELL PE_SC3
HEST DELL PE_SC3
BERT DELL PE_SC3
EINJ DELL PE_SC3
TCPA DELL PE_SC3
SSDT INTEL PPM RCM
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
Windows Product ID: 89578-OEM-7332157-00078
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {00AC7D95-0E1A-48E5-9880-02D2C9FE68A7}(3)
Is Admin: No
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error: M:20130417210920925-
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{00AC7D95-0E1A-48E5-9880-02D2C9FE68A7}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-3027376340-3935330179-3334190306</SID><SYSTEM><Manufacturer>FUJITSU
SIEMENS</Manufacturer><Model>AMILO Pi 2515</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.01C</Version><SMBIOSVersion major="2" minor="4"/><Date>20070504000000.000000+000</Date></BIOS><HWID>3D323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC </OEMID><OEMTableID>PC
</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product
GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17557</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10"
Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEAAwABAAIAAQABAAAABAABAAEAJJRw+vq5YlgKsUaDcpIOj7Al8vQy2DgN/lOsVrLXKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CRESTLNE
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
MCFG INTEL CRESTLNE
TMOR PTLTD
APIC INTEL CRESTLNE
SLIC FSC PC
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
What do I do now I have ran the diagnostic tool and got this code?? I cant find any email address for support ? what do I do next?
The copy of vista on my girlfriends laptop will not activate.
Have tried browsing through various fixes but nothing works. I can't run microsoft fixit or system update readiness tool as I get an
Error code 0x8007000DCan anyone help please?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-VRWVD-RWD2F-BW3KW
Windows Product Key Hash: yWLlLfYE7QuYFDZcGBqCLAU4jOs=
Windows Product ID: 89578-OEM-7378361-50737
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {9D5961AF-C464-47EE-8A81-8EE7F95FFAA7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.120402-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-458-8007000b_025D1FF3-344-8007000b_025D1FF3-229-8007000b_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9D5961AF-C464-47EE-8A81-8EE7F95FFAA7}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BW3KW</PKey><PID>89578-OEM-7378361-50737</PID><PIDType>3</PIDType><SID>S-1-5-21-2566031225-819014309-1727701108</SID><SYSTEM/><BIOS/><HWID>31323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAIAAgABAAAAAwABAAEAeqj4NmD9FT/aM2ixdg4oH/L0d/ZUbRTt6rysViqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
SLIC DELL M09
SSDT PmRef CpuPm
Hello
[first time post-er]
I have a Compaq Presario sr5210nx desktop computer with Vista Home Premium OEM installed. This machine was given to me by a friend, as they were having problems with it and upgraded to a newer computer. I decided to do a Restore of the factory image contained
on the hidden partition about three weeks ago. At the time, I assumed it was still a valid installation and not in need of re-activation. I did not get any notification pop-ups and I must confess that I also didn't check on the activation status
on the System Properties page, either. I guess I assumed that since the computer had been pre-activated when new I didn't even think of checking after the factory restore.
After about a week of use, the motherboard was "fried" by what I ultimately discovered was a defective power supply, which I now believe was the source of the problems experienced by the previous user. The machine would no longer boot up, even when
I replaced the power supply with a compatible known good unit. I therefore ordered a new motherboard, the same make and model as the old board [Intel 945gct-hm]. This board was not, however, an OEM replacement from HP.
My research at the time suggested that I could replace the motherboard with the same make and model without the need to re-activate Vista. However, just yesterday [one week after replacing the motherboard and installing a new power supply] I noticed on the
System Properties page that I had 8 days left to Activate. If the Initial Grace Period is 30 days, then the countdown clock was started when I restored the factory image approximately 3 weeks ago. Evidently, the fact that I also replaced the defective
motherboard and power supply in the interim did not restart the 30 day clock.
In reading other posts on this forum, I downloaded the MGA Diagnostic and ran it.
The Validation status shows "genuine" but at the bottom of the report in the OEM Activation 2.0 Data area it states: "BIOS valid for OA 2.0: yes, but no SLIC table". I am assuming the missing SLIC Table had been present in the BIOS
chip of the old motherboard but not in the new one. Am I correct?
The Activation Wizard fails with the following Error Code: 0xC004E003 -- "SLIC reports license evaluation failed".
Will I be able to resolve this issue over the phone with Microsoft and get the Vista OS re-activated? I have already called HP Tech Support and they said they could handle this problem for a service contract fee of $49.99 which would involve remote assistance,
or a one time fee of $99 just to take care of re-activation.
Thanks in advance...
Here is the MGA Diag Report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {87B3B924-FCC1-4F59-B594-ADFA7A6F617B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130308-1436
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{87B3B924-FCC1-4F59-B594-ADFA7A6F617B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1721447493-3755678086-1828237047</SID><SYSTEM><Manufacturer>HPQOEM</Manufacturer><Model>SLIC-CPC</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>5.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20080407000000.000000+000</Date></BIOS><HWID>39303507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0612013
Installation ID: 021811147590190545375840969046298792745641838942116232
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Initial grace period
Time remaining: 11280 minute(s) (7 day(s))
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJQuMZ7XpDn6+EjkqnaqSmjI8vR40kZQrFbsOw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
I have a HP Pavilion dv7 running Windows Vista. The laptop is four years old and I have owned it since new. I ran the diagnostic report, as requested in this forum, and have copied it below.
Other info: I can no longer read the Windows license number on the bottom of my laptop, I run Norton 360 on my computer, there was a Windows (I think) update two days ago just before the problems happened and I also loaded Turbotax a day later.
In looking at other postings, I did try recovery manager to reset the system to just before the last windows update. It looked like things worked ok but then after restarting again, the same problem was back.
Thanks for any help! Roy.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {0DD7105B-C121-447D-89CD-B9DE5F20D881}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.130308-1436
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0DD7105B-C121-447D-89CD-B9DE5F20D881}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1683583315-1128766655-3412861549</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.41</Version><SMBIOSVersion
major="2" minor="6"/><Date>20091112000000.000000+000</Date></BIOS><HWID>84313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard
Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>A8B4AE676B269F4</Val><Hash>Fu26kYJowFXQ/msHL5BLl59Cgtk=</Hash><Pid>89451-OEM-6625036-21032</Pid><PidType>4</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500061-02-1033-6001.0000-0982009
Installation ID: 014630680093619175750084072644549264309833224890864190
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F059.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAEAAQACAAAABAABAAEA6GHuyVAeJBx6fxiGvFzy9JqIYl7dIrD2HKasVkbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC HPQOEM
SLIC-MPC
FACP HPQOEM
SLIC-MPC
HPET HPQOEM
SLIC-MPC
BOOT HPQOEM
SLIC-MPC
MCFG HPQOEM
SLIC-MPC
DMAR
ASF! HPQOEM
SLIC-MPC
SLIC HPQOEM
SLIC-MPC
SSDT PmRef
CpuPm
I have read through many of these topics. I believe i need assistance. This is a 2009 Dell Iinspiron with Windows Home Basic. Today out of the blue I get a Windows Vista Build 6002 This copy of Windows is not genuine. It most certainly is and it came preloaded with my Dell. I cannot use my computer as it is now. Please advise. Here is a copy of my diagnostics. Thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {DA372C0E-3AC3-4949-B07F-8714F9824A15}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130104-1437
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: http=127.0.0.1:16110;https=127.0.0.1:16110
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DA372C0E-3AC3-4949-B07F-8714F9824A15}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-422527459-2380500026-3837619353</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion
major="2" minor="4"/><Date>20090513000000.000000+000</Date></BIOS><HWID>77323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard
Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>773B2604DBB7D86</Val><Hash>8kCBSen5V+S46B0McKkzcELhCzw=</Hash><Pid>89409-707-0102963-65918</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600096-02-1033-6001.0000-2042009
Installation ID: 011795294313265790991733481802178174980096177680443530
Partial Product Key: CH4CG
License Status: Notification
Notification Reason: 0xC004F02A.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GGstpBu2jOq0HYOKB/y9FRtCBqWkKxWRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPm
I have today logged onto my computer and found that I have errors stating that I have unauthorised changes and the Oxc004d401 error that everyone seems to have.
I've spent ages on live chat with AVG trying to resolve issue in case it was a clash. They say my paid for copy is complete and working fine, and there are no issues with Vista.
I've tried re-validating my copy of windows, but the error message keeps coming up and stops the process after I've downloaded the windows program. Have also tried running a system repair via AVG and this seems ok.
I've also noticed that my Aero has disappeared.
I have no idea why this has happened this morning but it's really frustrating.
Here's the diagnostic report:
Diagnostic Report (1.9.0027.0):Can anyone help please?