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Windows Genuine Disadvantage [XP]

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Browser settings, security settings, or other issues with our Windows XP validation process.
Updated: 24 min 10 sec ago

Lost disc

Fri, 08/04/2016 - 2:49pm
I have unintentionally deleted Microsoft Office XP Professional with FrontPage and cant access my outlook contacts. How can I get a copy of the "CD Rom" which my system asks me to install so that it can install what i need?

Windows key doesn't seem to be functioning.

Wed, 06/04/2016 - 1:22am

Hello,

I am currently having an issue with my Windows key. Whenever I do the keys (Windows key + S), it doesn't seem to show the search menu at all. I recently started having this issue a few days ago. It works totally fine with the R key, yet I am not too sure why it doesn't work for the S function key. I believe some other keys work, and some don't. Specifically whenever I try to do a command with the Windows key. 

Another issue: Whenever there is a program on my taskbar. I try to right click it to close it, nothing really happens at all. When I left click on the date, where it shows the time etc. It doesn't seem to open, nothing really happens at all. I can't really close programs just by right clicking it on the taskbar and hit close. I physically have to go to the window and hit the "X" at the top to close it. If you happen to know any solutions for the two problems, please reply back! 

Thank you.

Major Computer Issues with Windows

Fri, 01/04/2016 - 9:17pm
I've been having major issues with my computer and certain browser or game windows. The screen will continually bug out and the icon on the taskbar follows in suit. When the screen adjusts, any typing I was doing disappears. I end up having to paste in text and quickly hit enter to chat in a game. This is incredibly bothersome and I was told that it may have to do with Windows 10. I've pretty much explained it, but If a youtube video would help, posting one wouldn't be a problem. Apologies if this is the wrong forum section, I wasn't completely sure which one to put it under.

Office xp with Windows 10

Fri, 25/03/2016 - 5:18am

I have a new Dell computer with Windows 10. I have successfully installed my legal copy of Office xp Professional but when I try to open a Word document I get the message "You are trying to use Office but don't have Office"

Appreciate any help. Thanks

How can I delete additional skype sites that I hav created

Thu, 17/03/2016 - 5:45am
When ever I get on to skype it asks me numerous questions which I cannot answer

Windows could not be validated as genuine

Sat, 12/03/2016 - 4:21am

Server Error in '/genuine' Application

Microsoft Genuine Advange Diagnostic Report (1.9.0027.0):

-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-VBR2Y-WGXQH-X3R6M
Windows Product Key Hash: J9l1/wdnMNUol9kQGc+rlPStESQ=
Windows Product ID: 55274-647-7361486-23975
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {5568DBA8-C992-4028-8449-74E6FB15DF24}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Programmi\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5568DBA8-C992-4028-8449-74E6FB15DF24}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X3R6M</PKey><PID>55274-647-7361486-23975</PID><PIDType>1</PIDType><SID>S-1-5-21-1229272821-115176313-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6720s</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MDU Ver. F.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080110000000.000000+000</Date></BIOS><HWID>B1A3323F0184007B</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: A5CC:Compaq Computer Corporation|12668:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1260E:Compaq Computer Corporation|1260E:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|1260E:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

I need help to find a solution... GRAZIE

I ran the MGADiagnostic Tool - Now what?

Thu, 10/03/2016 - 2:15am

It said "Genuine." Does that mean I'm good to go? Here was the output:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-M6PX2-V96BF-8CKBJ
Windows Product Key Hash: n3MqC4LOVOQQgQUf4VrjJV6OaXI=
Windows Product ID: 76487-640-5536995-23510
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {BEAB9380-6954-4215-9E7A-439450BA0577}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BEAB9380-6954-4215-9E7A-439450BA0577}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8CKBJ</PKey><PID>76487-640-5536995-23510</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-152049171-1060284298</SID><SYSTEM><Manufacturer>innotek GmbH</Manufacturer><Model>VirtualBox</Model></SYSTEM><BIOS><Manufacturer>innotek GmbH</Manufacturer><Version>VirtualBox</Version><SMBIOSVersion major="2" minor="5"/><Date>20061201000000.000000+000</Date></BIOS><HWID>039433070184005F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Maher's Digital World</name><model>www.nomaher.com</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1071:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

XP Pro for Embedded Systems End of Distribution

Tue, 08/03/2016 - 6:13pm

Hello,

First off, I was told to post this here by a Microsoft Partner Network Technical Support Engineer.

I work for a medical company which produced digital xray imaging equipment.  We currently have an OEM manufacture our custom computer tower which is running on Windows XP Pro for Embedded Systems.  The OEM customers which we sell to have reasons for not being able up change the operating systems on these models and/or would like us to be able to continue to provide them with service stock (replacement towers) for 10 years.  One of our customers in particular has over 1,000 of these x-ray systems deployed across the world.  We have been told that the End of Distribution for XP will be 12-31-2016, and we have reached out to our computer manufacturer with the question of how we can continue to support our customers with existing XP systems in the field. (replacing a failed computer tower or hard drive with new)  Initially we were told nothing could leave our building with XP after the end of distribution date.  Our computer OEM reached out to Microsoft with these questions and we received the following answer:

Regarding XP Pro for Embedded Systems.

XP Professional for Embedded Systems end of distribution date is 12/31/2016 for the 32 bit version and 4-25-2020 for the 64 bit version, although security updates have already ceased.

It is also possible to deploy an XP system after 12-31-2016 using Windows 7 FES COA with some conditions.

1) it has to be an existing image on an existing product line (no new XP based products)

2) it has to utilize XP OEM activation.

3) it is understood that Microsoft will provide no fixes, support or help of any sort

The above statement came from our computer manufacture who is a Microsoft OEM.  I would like to verify this information with Microsoft directly as Microsoft controls the licensing and rules for use, not the OEM.  I would hate to ship a replacement tower to one of our customers in January 2017 and it come back on us and our only rebuttal being that a 3rd party said it was ok.  By the statement above regarding continued distribution of our legacy XP systems, it sounds like:

1) Continued Sales of our Legacy product with existing image utilizing XP OEM activation (This may be allowed??????)

2) Replacement hardware (hard drive or replacement tower) with existing XP image and XP OEM activation would be allowed?

My husband had to redo my computer.. it wouldnt run.. now it says that I don't have a genuine copy of windows... how do i fix this

Sat, 05/03/2016 - 9:59pm
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85261
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {644472AD-61EA-487F-816F-601E8437F62C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{644472AD-61EA-487F-816F-601E8437F62C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85261</PID><PIDType>5</PIDType><SID>S-1-5-21-2132501086-2484257848-383436036</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G71 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20090821000000.000000+000</Date></BIOS><HWID>2E2F3F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-0922015
Installation ID: 016676292920566852097314640124323506010243239944067122
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 4
Trusted time: 3/5/2016 4:49:48 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEAeqgyKl4Ren8SN3ju4sfgC34f1F8w7zyeRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC HPQOEM SLIC-MPC
  FACP HPQOEM SLIC-MPC
  HPET HPQOEM SLIC-MPC
  BOOT HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF! HPQOEM SLIC-MPC
  SLIC HPQOEM SLIC-MPC
  SSDT PmRef CpuPm

HOW TO REPORT STOLEN

Fri, 04/03/2016 - 9:44pm
  • smizieHP
  • HP ENVY 15 Notebook PC
  • Serial #: 5CG45008X1
  • Windows 10 CoreSingleLanguage (10.0.10240.16405)
  • was stollen... can I tracvk it back.. or how to report

Activated windows product key but no genuine.....how can i get genuine for my windows???

Fri, 04/03/2016 - 1:21pm
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE= Windows Product ID: 00392-918-5000002-85380 Windows Product ID Type: 1 Windows License Type: KMS Client Windows OS version: 6.1.7601.2.00010100.1.0.004 ID: {EF776B85-061A-4F04-846F-9FECB354009F}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.160121-1718 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional Plus 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Opera\launcher.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{EF776B85-061A-4F04-846F-9FECB354009F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85380</PID><PIDType>1</PIDType><SID>S-1-5-21-1733027466-3138926500-3516531481</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire V3-471</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V1.19</Version><SMBIOSVersion major="2" minor="7"/><Date>20120710000000.000000+000</Date></BIOS><HWID>204A3107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89409-707-0441865-65344</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Enterprise edition Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00392-00170-918-500000-03-1033-7601.0000-2192014 Installation ID: 007055693962331693150260322495063103757740376600329921 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: HVTHH License Status: Licensed Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 3:4:2016 18:24 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFMrroPmlxSXlCVtBTmJeKFoFCWYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid Windows marker Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS ACRPRDCT FACP ACRSYS ACRPRDCT HPET ACRSYS ACRPRDCT BOOT ACRSYS ACRPRDCT MCFG ACRSYS ACRPRDCT WDAT ACRSYS ACRPRDCT UEFI ACRSYS ACRPRDCT ASF! ACRSYS ACRPRDCT SLIC ACRSYS ACRPRDCT SSDT ACRSYS ACRPRDCT ASPT ACRSYS ACRPRDCT FPDT ACRSYS ACRPRDCT SSDT ACRSYS ACRPRDCT SSDT ACRSYS ACRPRDCT

wga failed validation

Wed, 17/02/2016 - 11:37pm

Hi. My name is Robert. i have a computer that had Vista on it and i took it to a local(now out of business) computer store for repair/virus removal.  they had "upgraded it to windows 7" but after about a month it started saying i may be a victim of software counterfeiting.   eventually i bought a new computer and got on with life. now i'm wondering if it is possible to upgrade to windows 10.  i have the recovery DVD from toshiba and a matching key for it on the bottom of the computer, but installing from the recovery disk never initializes the recovery process.

is there a way to start the windows 10 upgrade process?

trying to do it made me do the WGA tool, and it failed. the result is copy/pasted below.

good or bad news,  thank you in advance.

-Robert

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1009A5D2-BB5B-42D7-BC5E-6B1B01CD4ADC}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1009A5D2-BB5B-42D7-BC5E-6B1B01CD4ADC}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-2137665595-2774369351-3431737083</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite U405</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V3.90   </Version><SMBIOSVersion major="2" minor="4"/><Date>20090318000000.000000+000</Date></BIOS><HWID>47323407018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1033-7600.0000-1092010
Installation ID: 015135231276105914669823879404186185511195076316146515
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PMJBM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 2/17/2016 5:23:34 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: PASS
Event Time Stamp: 12:5:2015 09:28
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: PgAAAAMABAABAAIAAwABAAAAAgABAAEAJJSOL6OyUs8VP0aDoIBi7AYM1pNk3ILPje+msHf21kwA1ILEKoU=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            TOSQCI        TOSQCI00
  HPET            TOSQCI        TOSQCI00
  BOOT            PTLTD         $SBFTBL$
  MCFG            TOSQCI        TOSQCI00
  SLIC            HPQOEM        SLIC-MPC
  SSDT            SataRe        SataAhci
  SSDT            SataRe        SataAhci
  SSDT            SataRe        SataAhci
  SSDT            SataRe        SataAhci

Product key

Sat, 13/02/2016 - 8:47pm
My computer got reset to windows 7 and I now need to enter the product key for excel and word. My product key is a few years old and has an 0 or a zero. MS will not accept an 0 or a zero now.  What can I do. I can't afford to buy the Office product again

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Sat, 06/02/2016 - 6:04pm
Where is the product key number on my new ASUS laptop, that came with Windows 10?  All my files are on it, in windows 7, and need to restore the applications including office.

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Thu, 04/02/2016 - 4:54pm
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